Pet Store Shift Leader - Flexible Schedules

Pet Supplies Plus; Athol (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay Increases & Training Programs

Promotion From Within Culture

Medical, Dental & Vision Plans

Health Savings & Flexible Spending

Job summary

Pet Supplies Plus in Athol, MA is seeking a Store Shift Supervisor who will lead by example, deliver neighborly service, and help run daily operations. You will engage with customers and pets, supervise teammates, and reinforce store standards.

Candidates should have at least 2+ years of retail experience, strong sales and customer service skills, and the ability to perform back-office tasks such as price updates, cashier records, and basic store responsibilities.

Qualifications

• High school diploma or GED required.
• 2+ years of retail experience and strong customer service skills.
• Proficiency in Microsoft Office and ability to operate forklift.
• Flexible schedules and reliable transportation required.
• Able to lift up to 50 pounds and engage with customers and pets.

Responsibilities

• Assist neighbors in choosing the right pet products and provide friendly service.
• Greet regular customers and interact with pets and their owners.
• Demonstrate basic product testing and help teammates adhere to store standards.
• Support store leaders by reinforcing daily procedures and performance expectations.
• Engage with the community and promote neighborly service.

Skills

Retail experience

Customer service

Microsoft Office

Team leadership

Flexible scheduling

Education

High school diploma or GED

Tools

Forklift operation

Job description

Pet Supplies Plus in Athol, MA is seeking a Store Shift Supervisor who will lead by example, deliver neighborly service, and help run daily operations. You will engage with customers and pets, supervise teammates, and reinforce store standards.

Candidates should have at least 2+ years of retail experience, strong sales and customer service skills, and the ability to perform back-office tasks such as price updates, cashier records, and basic store responsibilities.