Pet Store Shift Lead — Drive Sales & Team Growth

Pet Food Express; Palo Alto (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Grow with us

In-store employee discount

Life insurance

Pet insurance

401k with employer match

Bring your well-behaved pet to work

Job summary

Pet Food Express in California is seeking a Lead Sales Consultant who acts as a trusted keyholder, driving sales, store operations, and customer engagement while coaching Sales Associates to deliver exceptional service. The role guides customers through product options, helps build lasting relationships, and leads by example to achieve sales goals in a fun, friendly environment.

Flexibility is required: weekends, evenings, and holidays, plus occasional travel between nearby stores; strong

Qualifications

• Minimum 1-year leadership and keyholder experience in retail.
• Passion for pets and helping customers choose the best solutions.
• Willingness to work weekends, evenings, and holidays.
• Ability to lift up to 35 pounds and stand for long periods.

Responsibilities

• Engage customers and drive sales with tailored recommendations.
• Lead daily training and coaching of Sales Associates.
• Open/close the store, manage cash, restock, and maintain displays.
• Support loss prevention and store operations.

Skills

Leadership

Customer service

Sales

Attendance/Punctuality

Flexible schedule

Travel between stores

Job description

Pet Food Express in California is seeking a Lead Sales Consultant who acts as a trusted keyholder, driving sales, store operations, and customer engagement while coaching Sales Associates to deliver exceptional service. The role guides customers through product options, helps build lasting relationships, and leads by example to achieve sales goals in a fun, friendly environment.

Flexibility is required: weekends, evenings, and holidays, plus occasional travel between nearby stores; strong