Pet Store Leader: Elevate Team & Customer Experience

Pet Food Express; California; On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Grow with us: career paths and growth

Continued Learning and leadership培训

In-store employee discount

Company benefits: life insurance, pet,

Health coverage for FT employees, FSA,

401k with employer match

Bring your well-behaved pet to work

Community events and pet adoption fund

Job summary

Pet Food Express in California is seeking an experienced Store Manager to lead daily store operations, drive sales, and develop a high-performing team. The role focuses on coaching staff, delivering excellent customer service, and upholding our commitment to pets and their families.

You will manage staffing, training, and visual merchandising while ensuring safety and compliance. A strong retail background and passion for pet products are essential.

Qualifications

• Minimum of 3+ years of successful retail store management experience demonstrating dynamic leadership skills.
• Drive and ambition; we're growing and need people who can grow with us.
• Eagerness to learn and willingness to lead and participate in daily educational activities.
• Proficiency in interpreting and using retail financial metrics to drive KPI.
• Ability to set standards and hold self and team accountable.
• Commitment to deliver an outstanding customer experience.

Responsibilities

• Coach and lead your team of passionate pet people to engage and build a loyal customer base.
• Educate customers on how our products will enhance their pets' wellbeing.
• Maintain health and safety of employees and customers; teach floor awareness.
• Become an expert in pet parenthood and nutrition; share knowledge with your team.
• Connect store employees to the vision and core values; drive sales goals and visual merchandising standards.
• Mentor team through development plans and ensure task follow-through.

Skills

Leadership

Retail management

Customer service

Job description

Pet Food Express in California is seeking an experienced Store Manager to lead daily store operations, drive sales, and develop a high-performing team. The role focuses on coaching staff, delivering excellent customer service, and upholding our commitment to pets and their families.

You will manage staffing, training, and visual merchandising while ensuring safety and compliance. A strong retail background and passion for pet products are essential.