Pet Store Shift Lead - Customer & Pet Care Champion

Pet Supplies Plus; Deerfield (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay Increases & Pet Care Training

Promotion From Within Culture

Medical, Dental & Vision Plans (Full‑?

Health Savings & Flexible Spending

Paid Time Off (Full-Time)

Job summary

Pet Supplies Plus in Deerfield, IL is seeking a Store Shift Supervisor to lead daily store operations and deliver outstanding neighborly service to our customers and their pets.

You will partner with store leaders, cover management duties up to four times a week, ensure adherence to policies, and contribute to hiring and training while upholding PSP standards and a friendly, community-focused culture.

Qualifications

• High school diploma or GED is required.
• At least 2+ years in retail with customer service focus.
• Ability to lead and support store operations and team members.
• Strong communication and sales skills are essential.

Responsibilities

• Assist neighbors in choosing products and provide friendly, neighborly service.
• Provide leadership coverage and supervise store operations under the manager.
• Help maintain cleanliness, safety, and inventory tasks.
• Support recruiting, onboarding and training of team members.

Skills

Customer service

Retail experience

Leadership

Communication

Flexibility

Forklift operation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Pet Supplies Plus in Deerfield, IL is seeking a Store Shift Supervisor to lead daily store operations and deliver outstanding neighborly service to our customers and their pets.

You will partner with store leaders, cover management duties up to four times a week, ensure adherence to policies, and contribute to hiring and training while upholding PSP standards and a friendly, community-focused culture.