Pet Salon Experience Lead: Groom & Mentor Excellence

PetSmart Store Support Group, Inc.; Chico (CA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid weekly

Health & wellness benefits

401k plan with company match

Paid time off for full-time associates

Associate discounts

Tuition assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. in Chico, California is seeking a Salon Experience Lead to provide exceptional service and support to a high-performing team. This position focuses on delivering quality pet care while mentoring bathers and stylists, ensuring a great experience for pet parents.

The ideal candidate should have at least 2 years of grooming experience, excellent communication skills, and the ability to work flexible hours that may include evenings and weekends.

Qualifications

• 2+ years grooming experience with technical exam possible.
• Full-time availability with flexible schedule required.
• Strong proficiency with tools, equipment, and products required.

Responsibilities

• Facilitate associate development through training and mentoring.
• Ensure exceptional pet parent experience and manage interactions.
• Maintain compliance with operational standards and cleanliness.

Skills

Grooming experience

Communication skills

Organizational skills

Technical proficiency

Job description

PetSmart Store Support Group, Inc. in Chico, California is seeking a Salon Experience Lead to provide exceptional service and support to a high-performing team. This position focuses on delivering quality pet care while mentoring bathers and stylists, ensuring a great experience for pet parents.

The ideal candidate should have at least 2 years of grooming experience, excellent communication skills, and the ability to work flexible hours that may include evenings and weekends.