Pet Route Care CSR — Compassionate, On-Call Delivery

Gateway-Services-Inc; Middle Island (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Gateway Services Inc. is hiring a Temporary Customer/Route Service Representative in Middle Island, NY. The CSR will manage a demanding route, interact with veterinary clinics, and handle pets with precision and care. The role requires physical activity, high accountability, and independent work on a fast-paced route.

The position offers competitive hourly pay, benefits, and on-call responsibilities with a focus on accuracy, professionalism, and compassion in every interaction.

Qualifications

• Candidates should be personable, calm, and compassionate.
• Excellent organizational and time-management skills are essential.
• Must be able to lift heavy items and work in a physical environment.
• Experience with CRM systems and mobile tech is preferred.

Responsibilities

• Build and maintain trusted clinic relationships.
• Ensure pets are handled and transported with dignity.
• Execute pickups and deliveries on time and accurately.
• Document requests and verify names and IDs.
• Provide compassionate service and gather feedback from clinics.

Skills

Personable

Compassionate

Organized

Reliable

Attention to detail

Education

High school diploma or GED

Valid driver’s license

Tools

CRM systems

Mobile technology

Job description

Gateway Services Inc. is hiring a Temporary Customer/Route Service Representative in Middle Island, NY. The CSR will manage a demanding route, interact with veterinary clinics, and handle pets with precision and care. The role requires physical activity, high accountability, and independent work on a fast-paced route.

The position offers competitive hourly pay, benefits, and on-call responsibilities with a focus on accuracy, professionalism, and compassion in every interaction.