Pet & Retail Team Member — Customer Service Pro

Petsense; Madison (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Tractor Supply Company is seeking a Team Member to interact with customers and teammates, support selling initiatives, and perform a variety of tasks while delivering legendary customer service.

The role emphasizes availability, adaptability, and a service-oriented mindset, with duties spanning cashiering, merchandising, live animal care, and safety. Training and schedules may vary by store, with opportunities for part-time eligibility.

Qualifications

• Experience: No experience required. Retail experience and/or pet/live animal knowledge is strongly preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts including varied hours, days, nights, weekends and overtime.
• Assist customers with loading purchases and advise products or services.
• Operate cash register/computer following cash handling procedures.
• Recover merchandise and participate in freight process.
• Execute Plan-o-gram procedures and merchandising efforts.
• Care for live animals, including their food, bedding and habitat.
• Complete documentation for assigned duties.
• Other duties as assigned.

Skills

Customer service

Teamwork

Communication

Interpersonal skills

Cash handling

Education

HS Diploma or equivalent

Tools

POS system

Basic computer skills

Job description

Tractor Supply Company is seeking a Team Member to interact with customers and teammates, support selling initiatives, and perform a variety of tasks while delivering legendary customer service.

The role emphasizes availability, adaptability, and a service-oriented mindset, with duties spanning cashiering, merchandising, live animal care, and safety. Training and schedules may vary by store, with opportunities for part-time eligibility.