Pet Retail Key Holder & Customer Experience Lead

PetPeople; Georgia; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Paid time off

Employee discount

Job summary

A local pet supply retailer is looking for a Key Holder with a passion for pets and excellent customer service skills. In this role, you will ensure every customer receives outstanding service while acting as Manager‑On‑Duty when needed. Successful candidates will have previous retail experience, a strong interest in animal nutrition, and the ability to multitask in a fast-paced environment, along with a competitive compensation package that includes health benefits and paid time off.

Qualifications

• A love of pets and a genuine interest in animal nutrition and welfare.
• Previous retail experience as a Key Holder or Lead.
• Energy and enthusiasm for customer interactions.

Responsibilities

• Ensure outstanding customer service through engaging interactions.
• Maintain product knowledge and cleanliness of the store.
• Assist in inventory management and sales transactions.

Skills

Customer service

Retail experience

Communication skills

Problem-solving

Multi-tasking

Job description

A local pet supply retailer is looking for a Key Holder with a passion for pets and excellent customer service skills. In this role, you will ensure every customer receives outstanding service while acting as Manager‑On‑Duty when needed. Successful candidates will have previous retail experience, a strong interest in animal nutrition, and the ability to multitask in a fast-paced environment, along with a competitive compensation package that includes health benefits and paid time off.