Pet Retail Key Holder & Customer Experience Leader

PetPeople; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability & Life Insurance

Company matched retirement savings

Paid time off

Employee discount

Job summary

PetPeople is a neighborhood pet retailer dedicated to high-quality, natural pet foods and products. We seek a Full Time Sales Associate who can serve as a Key Holder, lead in the absence of management, and deliver outstanding customer experiences.

Applicants should love pets, have prior retail leadership experience, and be able to work varied hours including nights, weekends and holidays. We offer a friendly team, competitive benefits, and opportunities to contribute to local pet welfare causes.

Qualifications

• Love of pets and genuine interest in animal nutrition and welfare.
• Strong focus on building customer relationships through excellent service.
• Energy and enthusiasm for retail.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide outstanding, friendly service and engage customers to determine needs and offer suitable products.
• Maintain product knowledge and stay current with new releases.
• Demonstrate products and add value during interactions.
• Assist in merchandising, stocking, and housekeeping to keep the store organized and inviting.
• Handle transactions accurately at the POS and support closing duties.

Job description

PetPeople is a neighborhood pet retailer dedicated to high-quality, natural pet foods and products. We seek a Full Time Sales Associate who can serve as a Key Holder, lead in the absence of management, and deliver outstanding customer experiences.

Applicants should love pets, have prior retail leadership experience, and be able to work varied hours including nights, weekends and holidays. We offer a friendly team, competitive benefits, and opportunities to contribute to local pet welfare causes.