Pet Store Key Holder & Customer Experience Lead

PetPeople; Nashville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Company matched retirement savings plan

Paid time off

Employee discounts

Job summary

A pet supply store in Nashville is seeking a Full Time Sales Associate Key Holder to model its mission and core values. The role involves engaging customers, providing outstanding service, and maintaining product knowledge. Candidates should have previous retail experience, a love for pets, and the ability to build customer relationships. A competitive compensation and benefits package includes medical, dental, and retirement savings, making it a great opportunity for pet enthusiasts to make a difference in the lives of pets and their people.

Qualifications

• A love of pets and a genuine interest in animal nutrition and welfare.
• Previous retail experience as a Key Holder/Lead.
• Ability to move merchandise up to 50lbs frequently.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Ensure that each customer receives outstanding service by engaging every customer in conversation.
• Maintain solid product knowledge and keep current with new product releases.
• Assist in processing shipment and replenishing product.
• Handle escalated customer service related issues.

Skills

Energy and enthusiasm

Customer relationship building

Communication skills

Problem-solving skills

Job description

A pet supply store in Nashville is seeking a Full Time Sales Associate Key Holder to model its mission and core values. The role involves engaging customers, providing outstanding service, and maintaining product knowledge. Candidates should have previous retail experience, a love for pets, and the ability to build customer relationships. A competitive compensation and benefits package includes medical, dental, and retirement savings, making it a great opportunity for pet enthusiasts to make a difference in the lives of pets and their people.