Pet Resort Receptionist: Guest Care, Reservations & Tips

Tailchasers; Lake Barrington (IL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Training and ongoing support

Tips and bonuses

Pet first aid certification

Advancement opportunities

Free puppy kisses and discounts

Job summary

Tailchasers Barrington Pet Resort is seeking a friendly receptionist to greet clients and their pets, answer phones, manage emails, and support simple payment processing. You will use Gingr for reservations, help with check-ins and check-outs, and maintain a clean, welcoming front desk.

The role emphasizes multitasking, teamwork, and reliable communication to ensure outstanding customer service for both human and furry clients. Authorized to work in the US required.

Qualifications

• Authorized to work in the US.
• Strong communication skills and ability to multitask.
• Clear background check and reliability.

Responsibilities

• Manage a 2-line phone system and email inquiries
• Assist in receiving and returning pets to their owners
• Process payments accurately and efficiently
• Maintain office cleanliness and sanitation standards
• Coordinate with local veterinary offices and manage client reservations
• Engage warmly with clients visiting the facility

Skills

Multitasking

Customer service

Communication

Phone system

Reservation software

Tools

Gingr

Job description

Tailchasers Barrington Pet Resort is seeking a friendly receptionist to greet clients and their pets, answer phones, manage emails, and support simple payment processing. You will use Gingr for reservations, help with check-ins and check-outs, and maintain a clean, welcoming front desk.

The role emphasizes multitasking, teamwork, and reliable communication to ensure outstanding customer service for both human and furry clients. Authorized to work in the US required.