Receptionist at Pet Resort

Tailchasers Pet Care; Lake Barrington (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Training & ongoing support

Tips and bonuses potential

Pet first aid certification

Advancement opportunities

Discounts on pet services

Free puppy kisses

Job summary

Tailchasers Barrington Pet Resort in Barrington, IL seeks a friendly receptionist to provide top-notch customer service to clients and their pets.

You\'ll manage a two-line phone system, emails, and reservations in Gingr, while handling payments and keeping the office clean. The role includes light duties and interaction with clients, with opportunities for training and advancement.

Qualifications

• Authorized to work in the US.
• Ability to multitask and work independently or with a team.
• Comfortable with extended sitting and occasional lifting up to 40 lbs.
• Clear background check.

Responsibilities

• Manage a 2-line phone system and email inquiries
• Assist in receiving and returning pets to their owners
• Process payments accurately and efficiently
• Maintain office cleanliness and sanitation standards
• Coordinate with local veterinary offices and manage client reservations
• Engage warmly with clients visiting the facility

Skills

Multitasking

Customer service mindset

Computer proficiency

Work authorization in US

Tools

Gingr reservation system

Job description

Join Our Team at Tailchasers Barrington Pet Resort!

Are you a vibrant, adept, and dependable individual looking for a rewarding role? Look no further than Tailchasers Barrington Pet Resort! With a legacy dating back to 1975, we are pioneers in the pet care industry, dedicated to providing exceptional service and support.

Why Choose Us?

• Competitive Compensation: $16.00/hour + Tips
• Shifts: Monday - Friday, morning (6:50 AM - 11:00 AM) or afternoon (1:50 PM - 6:00 PM), and weekends (3:00 PM - 6:00 PM)

Position Overview

As a receptionist at Tailchasers, you'll be at the forefront of delivering top-tier customer service to both our human and furry clients. Your role will involve multitasking, managing a multi-line phone system, and utilizing our reservation program Gingr. You will also beexpected to handle emails and document pets' belongings. This dynamic position also includes interaction with clients and their pets, light physical duties, and maintaining a clean office environment.

What We Offer:

• Comprehensive training and ongoing support
• Competitive pay with opportunities for tips and bonuses
• Animal behavior education and pet first aid certification
• Advancement opportunities within our growing company
• Free puppy kisses and discounts on pet services

Responsibilities:

• Manage a 2-line phone system and email inquiries
• Assist in receiving and returning pets to their owners
• Process payments accurately and efficiently
• Maintain office cleanliness and sanitation standards
• Coordinate with local veterinary offices and manage client reservations
• Engage warmly with clients visiting the facility

Requirements:

• Authorized to work in the US
• Proven ability to work independently and as part of a team
• Strong multitasking skills and proficiency in computer operations
• Comfortable with extended periods of sitting and occasional standing, walking, and lifting (up to 40 lbs)
• Clear background check