Pet Resort Guest Experience Specialist

K9 Resorts of North Olmsted; North Olmsted (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

A leading pet care facility in North Olmsted, Ohio, is seeking a Pet Resort Guest Service Representative to provide exceptional service for pets and their owners. The role includes customer interactions, operational tasks, and ensuring a comfortable environment for all guests. Ideal candidates should have a high school diploma, be able to lift 20 lbs, and possess an outgoing personality. This position offers opportunities for growth within the company, known for its awards in pet care excellence.

Qualifications

• Some weekend and holiday hours are required.

Responsibilities

• Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
• Greet all customers entering the building.
• Perform check-in/check-out and reservation procedures in the POS system.
• Take custody of pets and ensure they are properly placed in the building.
• Provide tours of the facility to potential customers when necessary.

Skills

Ability to lift at least 20 lbs

Salesmanship personality

Outgoing, positive, and enthusiastic personality

Education

High school diploma or equivalent

Job description

A leading pet care facility in North Olmsted, Ohio, is seeking a Pet Resort Guest Service Representative to provide exceptional service for pets and their owners. The role includes customer interactions, operational tasks, and ensuring a comfortable environment for all guests. Ideal candidates should have a high school diploma, be able to lift 20 lbs, and possess an outgoing personality. This position offers opportunities for growth within the company, known for its awards in pet care excellence.