Part-Time Pet Care Sales & Guest Experience Pro

K9 Resorts; North Olmsted (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k) with company participation

Paid time off

Flexible scheduling

Training & development programs

Employee discounts and perks

Job summary

K9 Resorts is hiring a Customer Service Representative in North Olmsted, Ohio, to enhance the client experience and promote a luxury pet care service. Candidates should have a passion for dogs and strong sales skills, ready to convert inquiries into reservations effectively.

This part-time position offers training, flexible scheduling, and benefits like a 401(k) plan and paid time off. The role includes various responsibilities from customer interactions to assisting with pet care tasks.

Qualifications

• Passion for dogs and understanding of pet parent expectations.
• Strong sales mindset with confidence in closing and upselling services.
• Ability to thrive in a fast-paced, team-driven environment.

Responsibilities

• Deliver 5-Star service at every interaction—phone, in-person, and email.
• Check pets in/out and ensure accurate accommodations and care instructions.
• Monitor pet health and behavior, escalating concerns immediately.

Skills

Sales mindset

Excellent communication skills

Multitasking skills

Tech-comfortable

Job description

K9 Resorts is hiring a Customer Service Representative in North Olmsted, Ohio, to enhance the client experience and promote a luxury pet care service. Candidates should have a passion for dogs and strong sales skills, ready to convert inquiries into reservations effectively.

This part-time position offers training, flexible scheduling, and benefits like a 401(k) plan and paid time off. The role includes various responsibilities from customer interactions to assisting with pet care tasks.