Pet Resort Front Desk Specialist

Pet Paradise; Hardeeville (SC); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy scholarship

Grooming Academy scholarship

Complimentary Pet Day Camp

Pet Boarding 30 days

On-demand pay (DailyPay)

Discounted veterinary & grooming care

Adoption assistance

Fitness reimbursement

Paid time off

401(k) with company match

Health, dental and vision insurance

Employee Assistance Program

Job summary

Pet Paradise is seeking a Front Desk Associate to warmly welcome pet parents at our Hilton Head resort. You will manage check-ins/outs, coordinate suite placement, and assist with pet drop-offs and pickups while delivering exceptional service.

The role requires strong communication, a friendly attitude, and physical ability to handle pet-related tasks. Benefits include advancement, training academies, paid time off, and health plans.

Qualifications

• Experience in customer service roles or similar environments.
• Strong written and verbal communication with attention to documentation.

Responsibilities

• Greet pet parents and guests with a friendly demeanor at check-in.
• Process check-ins and check-outs and manage scheduling and suite placement.
• Walk pets for drop-off/pick-up and coordinate with veterinary or care teams.
• Answer phone calls, voicemails, and emails promptly and professionally.
• Operate cashier/point-of-sale and handle transactions.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Team player

Physical stamina

Pet handling

Lifting 60 lbs

Flexible schedule

Job description

Pet Paradise is seeking a Front Desk Associate to warmly welcome pet parents at our Hilton Head resort. You will manage check-ins/outs, coordinate suite placement, and assist with pet drop-offs and pickups while delivering exceptional service.

The role requires strong communication, a friendly attitude, and physical ability to handle pet-related tasks. Benefits include advancement, training academies, paid time off, and health plans.