Pet Resort Front Desk & Guest Services Specialist

Playful Pups Retreat; Elizabethtown (Lancaster County); Sur place; USD 19 000 - 21 000; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

Insurance options

EAP program through Ally Health

Flexible scheduling

Employee discounts

Dog-friendly workplace

Résumé du poste

Playful Pups Retreat in Elizabethtown, PA is seeking a friendly Front Desk Receptionist / Guest Services Specialist to join our team, full‑time or part‑time. You’ll help check pets in and out, greet clients, and ensure every pet parent has a warm, smooth experience.

This entry‑level role offers a competitive hourly wage ($14–$15) with benefits like PTO, insurance options, flexible scheduling, and dog‑friendly perks.

Qualifications

• Strong phone and customer service skills.
• Excellent spelling, grammar, and communication skills.
• Ability to manage multiple tasks and stay organized.
• Basic computer proficiency.
• Professional and friendly demeanor.
• Strong attention to detail.
• Basic dog handling skills.

Responsabilités

• Greet clients with warmth and professionalism.
• Check pets in and out and handle paperwork.
• Escort dogs to and from lobby during drop-off/pick-up.
• Answer phones with professionalism and etiquette.
• Maintain clear communication with the pet care team and pet parents.
• Provide high-quality customer service to every client interaction.

Connaissances

Customer service

Phone etiquette

Communication

Organizational

Dog handling

Teamwork

Description du poste

Playful Pups Retreat in Elizabethtown, PA is seeking a friendly Front Desk Receptionist / Guest Services Specialist to join our team, full‑time or part‑time. You’ll help check pets in and out, greet clients, and ensure every pet parent has a warm, smooth experience.

This entry‑level role offers a competitive hourly wage ($14–$15) with benefits like PTO, insurance options, flexible scheduling, and dog‑friendly perks.