Pet Care Front Desk Specialist: Warm Guest Experience

Pet Services of Washington, P.S.; Florida; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid vacation and sick days

401(k) plan

Generous employee pet discounts

Job summary

Barkers Hotel & Purrington Inn is seeking a friendly Front Desk Receptionist to welcome pets and their humans and to keep front desk operations running smoothly. You will greet clients and pets, answer questions about services, and handle check-ins, check-outs, and record updates with warmth and professionalism.

The role requires organizational skills, reliability, and a calm attitude in a busy, high-energy pet care environment. Weekend availability and tech-savviness are a plus.

Qualifications

• High school diploma or equivalent (required).
• 1+ year receptionist or customer service experience (preferred).
• Previous experience in a veterinary clinic, animal shelter, or pet care environment is a big plus.
• Comfortable handling cats and dogs of all shapes, sizes, and sass levels.
• Tech-savvy with scheduling software; MS Word & Excel skills are a bonus.

Responsibilities

• Greet clients and pets with warmth, professionalism, and a smile in person and on the phone.
• Answer questions about our services (boarding, daycare, grooming-you name it!).
• Schedule reservations and appointments using our management software.
• Guide pet parents through smooth check-in/check-out procedures.
• Update and maintain pet medical and vaccination records.

Skills

Excellent communication

Organized

Calm under pressure

Kind compassionate patient

Reliable punctual team-oriented

Education

High school diploma or equivalent

1+ year receptionist or customer service experience

Tools

Scheduling software

MS Word

MS Excel

Job description

Barkers Hotel & Purrington Inn is seeking a friendly Front Desk Receptionist to welcome pets and their humans and to keep front desk operations running smoothly. You will greet clients and pets, answer questions about services, and handle check-ins, check-outs, and record updates with warmth and professionalism.

The role requires organizational skills, reliability, and a calm attitude in a busy, high-energy pet care environment. Weekend availability and tech-savviness are a plus.