Pet Resort Front Desk Concierge

ELAINES PET RESORTS; Madera (CA); On-site; USD 23,000 - 24,000; Part time

Job summary

Elaine's Pet Resorts seeks a Front Desk Receptionist to warmly greet clients and their pets, manage check-ins/outs, and handle payments with accuracy. The role supports a high level of service across multiple locations in California.

Ideal candidates will have a High School Diploma, strong customer service skills, and the ability to lift up to 50 pounds. Weekend availability and reliable transportation are required.

Qualifications

• High School Diploma required.
• Exceptional customer service skills.
• Comfort around dogs and cats; manage pet allergies.
• Able to lift 50 pounds.
• Able to work weekends and holidays as scheduled.
• Reliable transportation to work at multiple locations.

Responsibilities

• Greet customers and pets at the front desk in a friendly, professional manner; answer questions and direct inquiries.
• Check pets in and out for services; prepare invoices and collect payments.
• Schedule daycare and bathing appointments for existing clients.
• Maintain the front desk and lobby to be welcoming and clean.
• Communicate with kennel staff about pet care and status updates.

Skills

Customer service

Reading/writing instructions

Strong communication

Physical strength

Spanish helpful (optional)

Multi-line phone experience

Computer skills

Education

High School Diploma

Tools

Multi-line phone

Computer skills

Job description

Elaine's Pet Resorts seeks a Front Desk Receptionist to warmly greet clients and their pets, manage check-ins/outs, and handle payments with accuracy. The role supports a high level of service across multiple locations in California.

Ideal candidates will have a High School Diploma, strong customer service skills, and the ability to lift up to 50 pounds. Weekend availability and reliable transportation are required.