Pet Resort Front Desk: Growth Opportunities & Perks

Petparadiseresort; Saint Augustine (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy scholarship

Grooming Academy scholarship

Pet Day Camp

Complimentary Pet Boarding

DailyPay

Vet care discounts

Pet adoption assistance

Fitness reimbursement

Paid Time Off

401(k) with company match

Health, Dental and Vision Insurance

EAP with mental health

Job summary

Pet Paradise is seeking a Front Desk Associate for our St. Augustine resort. You will greet pet parents and their pets, manage check-ins/outs, coordinate suite placements, and handle phone and email inquiries with friendly, professional service.

We offer a starting rate of $14.00/hour with a $0.50 raise at 6 months and another $0.50 at the annual anniversary. Benefits include health/dental/vision, PTO, 401(k) with match, and opportunities through leadership and grooming academies.

Qualifications

• 1–2 years in a customer service role is preferred.
• Strong written and verbal communication skills are required.
• Cheerful, friendly, and team-oriented attitude.

Responsibilities

• Welcome pet parents and their pets at the resort entrance.
• Process check-ins and check-outs efficiently and accurately.
• Walk dogs for drop-offs/pickups and coordinate suite placement.
• Answer phones, emails, and voicemails and respond promptly.
• Handle cashier and point-of-sale operations.
• Maintain lobby cleanliness and assist with cat room duties.

Skills

Customer service experience

Communication skills

Job description

Pet Paradise is seeking a Front Desk Associate for our St. Augustine resort. You will greet pet parents and their pets, manage check-ins/outs, coordinate suite placements, and handle phone and email inquiries with friendly, professional service.

We offer a starting rate of $14.00/hour with a $0.50 raise at 6 months and another $0.50 at the annual anniversary. Benefits include health/dental/vision, PTO, 401(k) with match, and opportunities through leadership and grooming academies.