Pet Care Front Desk Specialist

Petparadiseresort; Alaska; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy

Grooming Academy

Pet Day Camp

Pet boarding discounts

DailyPay

Discounted veterinary care

Cat/dog adoption assistance

Wellness benefits

401(k) with company match

Health, Dental and Vision Insurance

Employee Assistance Program

Job summary

Pet Paradise is looking for a Front Desk Associate to greet pet parents and pets at our Fleming Island resort, delivering friendly, efficient service. You will manage check-ins/outs, assist with suite placement, and coordinate pet care requests while maintaining a clean lobby and front entrance.

Prioritizes guest experience and teamwork across the resort. The role offers advancement paths through trainings like the Unleashed Leadership Academy, Dog Training Academy, and Grooming Academy, plus

Qualifications

• 1–2 years in a customer service role.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment with urgency and cheerfulness.

Responsibilities

• Welcome pet parents and their pets, ensuring a positive first impression.
• Process check-ins and check-outs and handle a POS system.
• Answer phone calls, voicemails, and emails promptly and professionally.
• Support with room setup, harness handling, and coordinating suites for pets.

Skills

Customer service

Communication

Detail oriented

Job description

Pet Paradise is looking for a Front Desk Associate to greet pet parents and pets at our Fleming Island resort, delivering friendly, efficient service. You will manage check-ins/outs, assist with suite placement, and coordinate pet care requests while maintaining a clean lobby and front entrance.

Prioritizes guest experience and teamwork across the resort. The role offers advancement paths through trainings like the Unleashed Leadership Academy, Dog Training Academy, and Grooming Academy, plus