Pet Resort Assistant Manager

K9 Resorts of Audubon; Lower Providence Township (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

K9 Resorts is seeking a Pet Boarding Assistant Manager in Audubon, PA to help manage daily operations, ensure an exceptional customer experience, and oversee staff across all resort functions. The role requires flexibility to fill in where needed, with weekend and holiday hours expected.

As a key leader, you will monitor budgets, revenue, and controllable costs while upholding company values and service standards.

Qualifications

• Minimum of 2 years of management experience in pet boarding, kennel management, luxury hospitality, or high-end retail.

Responsibilities

• Achieve the mission and goals of K9 Resorts.
• Maintain a strong resort culture by adhering to Company Values and Mission.
• Familiarize yourself with budgets, revenue, and controllable expenses.
• Empower employees to take responsibility for their roles and goals; delegate tasks and expect accountability and feedback.
• Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
• Be knowledgeable of all basic functions of the point-of-sale system.
• Open the building in the morning and ensure its security at closing.
• Provide tours of the facility to potential customers.
• Develop and implement pet feeding/medication schedules, and feed/medicate dogs when necessary.
• Be capable of performing any job requirement of any staff member at any time.

Job description

Role: Pet Boarding Assistant Manager

Job Summary:

As a Pet Boarding Assistant Manager atK9 Resorts - Audubon, PA, you will have the rewarding opportunity to work with both people and dogs. You will assist in managing daily operations, ensuring an exceptional customer experience, and overseeing employees across all aspects of the resort. Flexibility is key, as you'll need to fill in wherever needed. Weekend and holiday hours are required.

Pet Boarding Assistant Manager Responsibilities:

• Achieve the mission and goals of K9 Resorts.
• Maintain a strong resort culture by adhering to Company Values and Mission.
• Familiarize yourself with budgets, revenue, and controllable expenses.
• Empower employees to take responsibility for their roles and goals; delegate tasks and expect accountability and feedback.
• Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
• Be knowledgeable of all basic functions of the point-of-sale system.
• Open the building in the morning and ensure its security at closing.
• Provide tours of the facility to potential customers.
• Develop and implement pet feeding/medication schedules, and feed/medicate dogs when necessary.
• Be capable of performing any job requirement of any staff member at any time.

Pet Resort Assistant Manager Qualifications:

• Minimum of 2 years of management experience in pet boarding, kennel management, luxury hospitality, or high-end retail.
• Knowledge and experience in business, supervision, and management.
• Demonstrate a love for dogs.
• Well-organized and detail-oriented.

Company Overview:

K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement.

We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.