Pet Resort Supervisor

K9 Resorts of Wayne; Wayne (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Opportunity for advancement

Flexible schedule

Health insurance

Training & development

Job summary

K9 Resorts of Wayne is seeking a Pet Resort Supervisor to lead their team and ensure high-quality care for pets. Responsibilities include overseeing staff, ensuring compliance with operational procedures, and maintaining a safe work environment. Candidates must have at least 1 year of supervisory experience in a related field and outstanding interpersonal skills. The position requires flexibility with weekend and holiday hours. Join a family-owned company recognized for its excellence in pet care with opportunities for advancement.

Qualifications

• Minimum of 1 year supervisory experience in pet boarding, luxury hospitality, or high-end retail.
• Outstanding interpersonal relationship-building and employee coaching and development skills.
• Ability to remain calm under highly stressful and unexpected situations.
• Dependable and responsible.
• Effective communication skills with all types of people; ability to mediate and problem-solve.

Responsibilities

• Assure all guests are cared for in compliance with company goals.
• Maintain a strong resort culture by following Company Values and Mission.
• Ensure a healthy and safe work environment.
• Empower employees to take responsibility for their roles.
• Open the building in the morning and ensure its security at closing when necessary.

Skills

Interpersonal relationship-building

Employee coaching and development

Effective communication skills

Ability to remain calm under stress

Job description

Benefits

• Company parties
• Employee discounts
• Opportunity for advancement
• Flexible schedule
• Health insurance
• Training & development

Role: Pet Resort Supervisor

Job Summary

As a Pet Resort Supervisor at K-9 Resorts of Wayne, you will bring energy, enthusiasm, and leadership to our team. You must love working with both people and dogs, assisting the General Manager/Assistant Manager in day‑to‑day operations while overseeing employees in all aspects of the resort. Flexibility and strong customer service skills are essential, as you will fill in wherever needed. Some weekend and holiday hours are required.

Responsibilities

• Assure all guests are cared for in compliance with company goals.
• Maintain a strong resort culture by following Company Values and Mission.
• Ensure a healthy and safe work environment.
• Empower employees to take responsibility for their roles and goals; delegate tasks and expect accountability and feedback.
• Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
• Be knowledgeable of all basic functions of the point‑of‑sale system.
• Open the building in the morning and ensure its security at closing when necessary.
• Feed/medicate dogs when necessary.
• Oversee all cleaning and disinfecting procedures.
• Be capable of performing any job requirement of any staff member except the owner/General Manager.

Qualifications

• Minimum of 1 year supervisory experience in pet boarding, luxury hospitality, or high‑end retail.
• Outstanding interpersonal relationship‑building and employee coaching and development skills.
• Ability to remain calm under highly stressful and unexpected situations.
• Dependable and responsible.
• Effective communication skills with all types of people; ability to mediate and problem‑solve.

Company Overview

K9 Resorts are internationally recognized, multi‑award‑winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family‑owned and operated company experiencing exciting growth, we offer significant opportunities for advancement.

We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family‑like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top‑rated pet care facility.

Apply now! We look forward to meeting you!

Employment Notes

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to K9 Resorts Corporate.