Pet-Loving Client Services Pro (Vet Reception)

MARS Veterinary; Lakeway (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings plan

Paid vacation and sick time

Pet care discounts

Job summary

VCA Terrell Animal Hospital in Lakeway, TX is seeking a friendly Client Service Representative to join our busy five-doctor team. The CSR will be the first impression for clients, handling phone calls, scheduling, and helping clients understand hospital services and pet care.

We offer both full-time and part-time opportunities with competitive pay based on experience. Join a supportive, team-oriented environment focused on exceptional customer service and high-quality veterinary care.

Qualifications

• Experience in customer service or hospitality is preferred.
• Ability to communicate clearly with clients and team members.
• Comfort with phones, computers, and learning new systems.

Responsibilities

• Greet clients and their pets with a welcoming attitude.
• Answer incoming calls professionally and compassionately.
• Schedule and confirm appointments.

Skills

Customer service

Communication skills

Multitasking

Team player

Reliability

Job description

VCA Terrell Animal Hospital in Lakeway, TX is seeking a friendly Client Service Representative to join our busy five-doctor team. The CSR will be the first impression for clients, handling phone calls, scheduling, and helping clients understand hospital services and pet care.

We offer both full-time and part-time opportunities with competitive pay based on experience. Join a supportive, team-oriented environment focused on exceptional customer service and high-quality veterinary care.