Pet Hospital Receptionist - Calm Care, Growth Path

BluePearl Holdings LLC; Tampa (FL); Sur place; USD 25 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

401k Retirement Plan

Paid Time Off

Résumé du poste

BluePearl Pet Hospital in Tampa, FL is hiring Veterinary Receptionists. The role involves greeting clients, handling calls, and coordinating appointments with empathy and composure in a fast-paced pet-care environment.

Pay ranges from $18.00 to $27.00 per hour, with advancement through our competency leveling system. Nights, weekends, and holidays may be required, and you will be the first point of contact for clients at the hospital.

Qualifications

• Greet clients warmly with eye contact and professional acknowledgement.
• Speak clearly and calmly to clients in person and on the phone.
• Assess each client’s needs and pet condition upon arrival.
• Determine if an emergency is “stat” or “standard.”
• Confirm appointments and provide prep information to clients.
• Offer emotional support and resources to grieving clients.

Responsabilités

• Greet clients and provide warm, professional service at entry.
• Maintain calm, compassionate communication with clients in emotional situations.
• Assess client needs and pet condition on arrival to prioritize care.
• Direct non-patient calls to the appropriate team member.
• Schedule and confirm appointments with accurate prep guidance.
• Support clients with resources and liaison to service agencies.

Connaissances

Friendly demeanor

Clear communication

Empathetic listener

Calm under pressure

Description du poste

BluePearl Pet Hospital in Tampa, FL is hiring Veterinary Receptionists. The role involves greeting clients, handling calls, and coordinating appointments with empathy and composure in a fast-paced pet-care environment.

Pay ranges from $18.00 to $27.00 per hour, with advancement through our competency leveling system. Nights, weekends, and holidays may be required, and you will be the first point of contact for clients at the hospital.