Pet Hospital Receptionist — Compassionate Care & Growth

Accreditation Council for Graduate Medical Education; Auburn Hills (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Trupanion pet insurance

Discounts on pet treatments

Continuous education allowance

Leadership development programs

Job summary

BluePearl Specialty + Emergency Pet Hospital in Auburn Hills, MI is looking for Veterinary Receptionists to provide exceptional customer service to clients and pets. In this role, you will be the first point of contact, greeting clients with professionalism and compassion. Responsibilities include assessing client needs, confirming appointments, and providing emotional support. Ideal candidates should have strong customer service skills and the ability to function in emotional situations. The company promotes a family-like culture and offers career development opportunities.

Qualifications

• Excellent customer service professional with strong interpersonal skills.
• Ability to function calmly in emotional situations.
• Experience in veterinary medicine is a plus.

Responsibilities

• Greet clients warmly and professionally.
• Assess each client's needs and the pet's condition upon arrival.
• Confirm appointments and provide accurate information to clients.
• Offer emotional support to grieving clients.

Skills

Customer service skills

Compassionate listening

Clear communication

Job description

BluePearl Specialty + Emergency Pet Hospital in Auburn Hills, MI is looking for Veterinary Receptionists to provide exceptional customer service to clients and pets. In this role, you will be the first point of contact, greeting clients with professionalism and compassion. Responsibilities include assessing client needs, confirming appointments, and providing emotional support. Ideal candidates should have strong customer service skills and the ability to function in emotional situations. The company promotes a family-like culture and offers career development opportunities.