Pet Hospital Operations Leader

National Veterinary Associates, Inc.; Lake (LA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance benefits

Free mental health benefit options

401k with match

Competitive PTO plan

Continuing education stipends

Job summary

Animal Medical Center of Moss Bluff is seeking a results-driven Hospital Manager to lead our expanding team on-site. You will partner with the Managing Veterinarian to ensure efficient, profitable hospital operations, drive patient care, and deliver exceptional customer service.

The role requires hands-on leadership, regular client and staff interaction, and accountability for hospital performance, costs, and culture.

Qualifications

• A bachelor’s degree in business or a related field is preferred.
• 3-5 years of experience in a managerial role, including customer service experience.
• Experience in hospital, retail, or service-based industry in positions of increased responsibility is a plus.

Responsibilities

• Own P&L and be accountable for hospital performance.
• Collaborate with regional leadership to forecast hospital needs.
• Manage accounts receivable and oversee hospital inventory and costs.
• Oversee payroll and develop hospital schedule to control labor costs.
• Champion change and share best practices to improve operations.
• Lead the hospital team to enhance client service and administrative workflows.
• Implement new technologies and initiatives to improve efficiency.
• Maintain licensure for all DVMs and ensure compliance.

Skills

Managerial experience

Customer service

Education

Bachelor’s degree in business or related field

Job description

Animal Medical Center of Moss Bluff is seeking a results-driven Hospital Manager to lead our expanding team on-site. You will partner with the Managing Veterinarian to ensure efficient, profitable hospital operations, drive patient care, and deliver exceptional customer service.

The role requires hands-on leadership, regular client and staff interaction, and accountability for hospital performance, costs, and culture.