Hospital Operations Manager

NVA General Practice; Lake Charles, Jennings (LA, LA); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Health insurance

Mental health benefits

401k with match

PTO

Education stipends

Work-life balance

Descripción de la vacante

Animal Medical Center of Moss Bluff is seeking a proactive Hospital Manager to lead our expanding team. You will partner with the Managing Veterinarian to ensure profitable hospital operations, drive revenue, control costs, and foster a culture focused on patient care and exceptional client service.

In-person attendance is a core requirement to manage daily operations and team performance. You will oversee scheduling, labor costs, and implementation of new technologies to improve efficiency,

Formación

• 5+ years in a managerial role with customer service experience.
• Experience in a hospital, retail, or service-based industry is a plus.
• Bachelor's degree preferred.

Responsabilidades

• Own the hospital's P&L and be accountable for performance.
• Collaborate with regional leadership to forecast needs and trends.
• Oversee accounts receivable and manage payroll for staff.

Conocimientos

P&L Management

Team Leadership

Customer Service Excellence

Educación

Bachelor's degree in Business or related field

Descripción del empleo

Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Animal Medical Center of Moss Bluff is actively seeking a results-driven Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!

For more details, please visit our website at: www.animalmedicalcenterofmossbluff.com

The Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service

Qualifications

• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits

• Annual Bonus Opportunity
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends
• Fair Work-Life Balance