On-site Hospital Operations Leader — P&L, Care & Growth

National Veterinary Associates, Inc.; Lake Charles (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

National Veterinary Associates, Inc. seeks a proactive Hospital Manager to lead Animal Medical Center of Moss Bluff. You will partner with the Managing Veterinarian to run a profitable operation, focusing on patient care and customer service, while guiding a growing team on-site.

You will own the hospital’s P&L, manage costs, scheduling, payroll, and labor, implement new technologies, and foster a culture of excellence. Regular on-site presence is required to engage with clients and staff.

Qualifications

• Bachelor’s degree preferred in business or related field.
• 3–5 years in a managerial role with customer service experience.
• Experience in hospital, retail, or service industries is a plus.

Responsibilities

• Own P&L and drive hospital performance.
• Collaborate with regional leadership to forecast needs.
• Manage accounts receivable and costs.
• Oversee inventory and labor costs.
• Lead scheduling and payroll.
• Promote best practices and culture.
• Improve client service and operations workflows.
• Implement new technologies and initiatives.
• Maintain licensure for DVMs.
• Provide feedback and handle difficult conversations.
• Maintain the highest level of client service.

Skills

Managerial experience

Customer service

Team leadership

Education

Bachelor’s degree in business or related field

Job description

National Veterinary Associates, Inc. seeks a proactive Hospital Manager to lead Animal Medical Center of Moss Bluff. You will partner with the Managing Veterinarian to run a profitable operation, focusing on patient care and customer service, while guiding a growing team on-site.

You will own the hospital’s P&L, manage costs, scheduling, payroll, and labor, implement new technologies, and foster a culture of excellence. Regular on-site presence is required to engage with clients and staff.