Pet Hospital Front Desk & Client Relations Specialist

Lovet Pet Health Care; Cave Creek (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off: 3 weeks in first year

7 paid holidays

Scrub/uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Hands-on training and mentorship

Personal and professional development

Job summary

Lovet Pet Health Care is seeking a Client Relations Specialist (Front Desk Receptionist) for our Dove Valley animal hospital in Arizona. This role welcomes pets and clients with warmth, handles front desk duties, and supports the team to deliver outstanding care.

You’ll greet clients, answer questions, update patient records, collect payments, retrieve prescriptions, and assist with pet product purchases. A friendly, compassionate demeanor and basic office skills are essential.

Qualifications

• Strong interpersonal and oral communication skills.
• Basic office skills such as typing, filing, and professional phone etiquette.
• High school diploma or equivalent (preferred).

Responsibilities

• Greet patients and clients with warmth and professionalism.
• Answer questions or refer to a team member as needed.
• Update patient records and process payments.
• Retrieve prescriptions and assist with pet supplies and grooming purchases.
• Maintain a clean, welcoming front lobby.

Skills

Interpersonal skills

Oral communication

Phone etiquette

Typing

Filing

Education

High school diploma or equivalent

Job description

Lovet Pet Health Care is seeking a Client Relations Specialist (Front Desk Receptionist) for our Dove Valley animal hospital in Arizona. This role welcomes pets and clients with warmth, handles front desk duties, and supports the team to deliver outstanding care.

You’ll greet clients, answer questions, update patient records, collect payments, retrieve prescriptions, and assist with pet product purchases. A friendly, compassionate demeanor and basic office skills are essential.