Pet Health Front Desk Concierge | Client Care Specialist

Lovet Pet Health Care; Cave Creek (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off (3 weeks)

Paid holidays (7 days)

Uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Training and mentorship

Growth opportunities

Job summary

Lovet Pet Health Care is hiring a Client Relations Specialist (Front Desk Receptionist) to greet clients and manage front desk operations at our Cave Creek location. You will welcome patients, answer questions, update records, and process payments with a warm, compassionate demeanor.

Ideal candidates have a high school diploma, basic office skills, strong interpersonal abilities, and excellent phone etiquette.

Qualifications

• Front desk receptionist with customer service focus.
• High school diploma or equivalent preferred.
• Basic typing, filing, and phone etiquette.
• Strong interpersonal and communication skills.

Responsibilities

• Greet patients and clients with a warm, friendly demeanor.
• Answer questions or refer to a team member when needed.
• Update patient records.
• Collect and process payments.
• Assist clients with pet supplies and grooming purchases.
• Maintain the front lobby area in a clean, neat, and orderly manner.

Skills

Client relations

Interpersonal skills

Phone etiquette

Typing

Record keeping

Cash handling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Lovet Pet Health Care is hiring a Client Relations Specialist (Front Desk Receptionist) to greet clients and manage front desk operations at our Cave Creek location. You will welcome patients, answer questions, update records, and process payments with a warm, compassionate demeanor.

Ideal candidates have a high school diploma, basic office skills, strong interpersonal abilities, and excellent phone etiquette.