Part Time Client Relationship Specialist

Lovet Pet Health Care; Cave Creek (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off (3 weeks)

Paid holidays (7 days)

Uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Training and mentorship

Growth opportunities

Job summary

Lovet Pet Health Care is hiring a Client Relations Specialist (Front Desk Receptionist) to greet clients and manage front desk operations at our Cave Creek location. You will welcome patients, answer questions, update records, and process payments with a warm, compassionate demeanor.

Ideal candidates have a high school diploma, basic office skills, strong interpersonal abilities, and excellent phone etiquette.

Qualifications

• Front desk receptionist with customer service focus.
• High school diploma or equivalent preferred.
• Basic typing, filing, and phone etiquette.
• Strong interpersonal and communication skills.

Responsibilities

• Greet patients and clients with a warm, friendly demeanor.
• Answer questions or refer to a team member when needed.
• Update patient records.
• Collect and process payments.
• Assist clients with pet supplies and grooming purchases.
• Maintain the front lobby area in a clean, neat, and orderly manner.

Skills

Client relations

Interpersonal skills

Phone etiquette

Typing

Record keeping

Cash handling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.

Salary: $18-$21/hr.

Benefits of being part of the Lovet team:

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference:

• As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients
• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptionsAssist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed:

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Have strong interpersonal and oral communication skills.
• Have basic office skills such as typing, filing, and professional phone etiquette.
• Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care:

In 1984, we opened the doors of our first animal hospital - and today, our family has grown to includeover 20locations acrossArizona,Chicagoand Michigan.Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.