Pet Hospital Front Desk & Client Experience Specialist

Cornerstone Animal Hospital; North Richland Hills (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, and

Life Insurance and Disability

Employee Assistance Program

401k with company match

Paid time off

Job summary

Cornerstone Animal Hospital in North Richland Hills, TX, is seeking a friendly Veterinary Receptionist to be the welcoming face of our clinic. In this fast-paced front-desk role, you will manage appointments and patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with information about our services.

Ideal candidates are detail-oriented, organized, enjoy teamwork, and can remain calm and compassionate during emotionally charged situations.

Qualifications

• 1+ years in a customer service, reception, or client-facing role.
• Veterinary receptionist or healthcare-related front-desk experience preferred.
• Excellent verbal and written communication; compassionate, professional service.

Responsibilities

• Greet clients and provide exceptional service.
• Manage appointments and patient flow.
• Answer multi-line phones and in-person inquiries; process transactions.
• Support clients with information about our services.

Skills

Customer service

Front-desk experience

Communication skills

Organizational skills

Team collaboration

Calm under pressure

Job description

Cornerstone Animal Hospital in North Richland Hills, TX, is seeking a friendly Veterinary Receptionist to be the welcoming face of our clinic. In this fast-paced front-desk role, you will manage appointments and patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with information about our services.

Ideal candidates are detail-oriented, organized, enjoy teamwork, and can remain calm and compassionate during emotionally charged situations.