Veterinary Receptionist & Client Care Pro (Mon–Fri)

Talentify; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

HSA/FSA options

Paid time off

Employee discount

Tuition reimbursement

Uniform allowance

Professional development assistance

Employee assistance program

Life insurance

Job summary

Stonecrest Animal Hospital is seeking a friendly Client Service Representative to greet clients, manage appointments, and support daily hospital operations. The role emphasizes exceptional client experiences and smooth reception workflows in a fast-paced veterinary setting.

The ideal candidate has 1–3 years of customer service and veterinary front-d desk experience, strong communication skills, and the ability to multitask.

Qualifications

• 1–3 years of customer service experience preferred.
• Veterinary reception or veterinary client service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in a fast-paced environment.
• Avimark experience is a plus.
• Ability to work independently and collaboratively.

Responsibilities

• Greet clients and patients warmly and professionally.
• Schedule appointments and manage multiple provider schedules.
• Answer and direct incoming phone calls.
• Check patients in and out efficiently.
• Process payments and maintain accurate client records.
• Assist clients with questions regarding services, products, and treatment plans.
• Communicate with veterinary team members to ensure seamless patient care.
• Maintain a clean, organized reception area.

Skills

Customer service

Veterinary reception

Communication

Organization

Multitasking

Avimark

Tools

Avimark

Job description

Stonecrest Animal Hospital is seeking a friendly Client Service Representative to greet clients, manage appointments, and support daily hospital operations. The role emphasizes exceptional client experiences and smooth reception workflows in a fast-paced veterinary setting.

The ideal candidate has 1–3 years of customer service and veterinary front-d desk experience, strong communication skills, and the ability to multitask.