Pet Hospital CSR: Team-Driven & Growth-Focused

Day & Evening Pet Hospital & Surgical Center; Wall Springs (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Purr-ental leave

Paid time off

Job summary

Day and Evening Pet Hospital and Surgical Center in Palm Harbor, FL is seeking a Client Service Representative. The role is the face and voice of the hospital, handling client flow, check-ins, and first impressions while supporting a three-doctor, busy practice.

Ideal candidates have veterinary CSR experience, excellent communication, and a passion for delivering exceptional client experiences to every pet family that visits our welcoming Florida clinic.

Qualifications

• Previous experience as a Veterinary Client Service Representative or in a veterinary hospital is required.
• A positive, fun attitude with a great sense of teamwork.
• Outstanding customer service and communication skills.
• The ability to multitask and stay organized in a busy, fast-paced environment.
• A willingness to jump in wherever needed and support the entire hospital team.
• Dependable, adaptable, and eager to learn and grow.
• A passion for delivering exceptional client experiences and treating every pet like family.

Responsibilities

• As CSR, you’re the face and voice of our hospital.
• You help create the first impression, build relationships with our clients, keep the day moving.
• You ensure our medical team has what they need to take great care of our patients.
• You work as part of a friendly, team-focused hospital where support is constant.
• You help teammates and guests feel welcome, heard, and cared for.

Skills

Customer service

Teamwork

Communication

Multitasking

Organizational skills

Adaptability

Positive attitude

Job description

Day and Evening Pet Hospital and Surgical Center in Palm Harbor, FL is seeking a Client Service Representative. The role is the face and voice of the hospital, handling client flow, check-ins, and first impressions while supporting a three-doctor, busy practice.

Ideal candidates have veterinary CSR experience, excellent communication, and a passion for delivering exceptional client experiences to every pet family that visits our welcoming Florida clinic.