Veterinary Client Concierge & Team Advocate

Thrive Pet Healthcare; Palm Harbor (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Thrive Pet Healthcare seeks a Client Service Representative for Palm Harbor, FL. You will welcome clients, manage scheduling, and coordinate communication with the veterinary team while delivering friendly, professional service.

Ideal candidates bring veterinary front-desk experience, strong customer service skills, and the ability to multitask calmly in a fast-paced setting. This fulltime role offers three 12-hour shifts and alternating Saturdays.

Qualifications

• Previous experience as a Veterinary Client Service Representative or in a veterinary hospital is required.
• Demonstrates outstanding customer service and communication skills.
• Ability to multitask and stay organized in a busy environment.
• Willingness to support the entire hospital team and learn continuously.

Responsibilities

• Greet clients and coordinate appointments for veterinary services.
• Answer phones, schedule visits, and relay messages to the team.
• Assist with client communications and front-desk tasks as needed.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Thrive Pet Healthcare seeks a Client Service Representative for Palm Harbor, FL. You will welcome clients, manage scheduling, and coordinate communication with the veterinary team while delivering friendly, professional service.

Ideal candidates bring veterinary front-desk experience, strong customer service skills, and the ability to multitask calmly in a fast-paced setting. This fulltime role offers three 12-hour shifts and alternating Saturdays.