Pet Hospital Client Services Coordinator

Banfield Pet Hospital

Murfreesboro (TN)

On-site

USD 21,000 - 25,000

Full time

8 days ago

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Benefits offered by this job

Comprehensive Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Wellbeing Resources

Disability Insurance

Life Insurance

Job summary

Banfield Pet Hospital in Murfreesboro, TN seeks a Client Service Coordinator to drive the flow of clients and pets, maximize productivity, and ensure clear communication with clients and teammates. The role centers on welcoming clients, educating them about Optimum Wellness Plans, and coordinating care in a friendly, efficient environment.

The CSC will assist with documentation, data entry, invoicing, scheduling, and retail sales, while upholding five principles and delivering exceptional

Qualifications

High school diploma or equivalent required/preferred.
Excellent English communication and client service skills.
Ability to multi-task and manage priorities in a busy hospital setting.
Comfort with computer systems and basic software applications.

Responsibilities

Drive flow of clients and pets through the hospital and promote services.
Educate clients on wellness plans and preventive care.
Assist with documentation, pet data entry, and invoicing.
Schedule appointments and handle retail product sales.
Maintain opening/closing procedures and accurate balances.

Skills

Customer Focus

Communication Skills

Time Management

Problem Solving

Organizational Ability

Attention to Detail

Multitasking

Fluent English

Education

High School Diploma

Tools

Microsoft Word

Excel

Access

Outlook

Job description

The CSC will assist with documentation, data entry, invoicing, scheduling, and retail sales, while upholding five principles and delivering exceptional

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