Pet Hospital Client Services Coord - Growth & Flex Hours

Brief Media, Inc.; Spring (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Pet insurance

Career growth

Continuing education allowance

Flexible schedules

Job summary

BluePearl Pet Hospital in Spring, TX is seeking an experienced Client Service Coordinator. The role requires at least 1 year of veterinary receptionist experience. The coordinator will greet clients, communicate clearly, assess needs, and schedule/confirm appointments while supporting families in emotional moments.

This full-time position offers opportunities for advancement within the CareerTrax leveling system and a supportive, compassionate team environment.

Qualifications

• Must have 1 year of Veterinary Receptionist experience.
• Customer service experience in veterinary medicine preferred.
• Strong communication and compassionate listening skills.

Responsibilities

• Greet clients with warmth and professional acknowledgment at the door.
• Speak clearly, slowly, and calmly in person and on the phone.
• Assess each arriving client and pet’s condition to determine urgency.
• Confirm appointments and provide prep information to clients.
• Offer emotional support and resources to grieving clients as needed.
• Serve as liaison between clients and service teams; manage non-patient calls.

Skills

Veterinary reception

Customer service

Communication

Job description

BluePearl Pet Hospital in Spring, TX is seeking an experienced Client Service Coordinator. The role requires at least 1 year of veterinary receptionist experience. The coordinator will greet clients, communicate clearly, assess needs, and schedule/confirm appointments while supporting families in emotional moments.

This full-time position offers opportunities for advancement within the CareerTrax leveling system and a supportive, compassionate team environment.