Pet-Friendly Front Desk Hero | Paid Onboarding

Superdogs Daycare; Merrimack (NH); On-site; USD 22,000 - 26,000; Full time

Job summary

Superdogs Daycare LLC in Merrimack, NH is seeking a Help Desk Hero to greet clients and their canine companions, manage front desk operations, and assist with scheduling and payments.

This entry-level role offers a fast-paced, pet-friendly environment, with onboarding and POS training provided, and weekend shifts expected. You will coordinate with staff to relay updates and maintain accurate client and pet records.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Ability to multitask in a busy environment.
• Comfortable around dogs of all sizes.
• Reliable, punctual, and weekend availability.
• Basic computer proficiency (email, scheduling).

Responsibilities

• Greet clients and their companions warmly upon arrival and departure, ensuring a positive first impression.
• Manage phone calls, emails, and walk-in inquiries with professionalism and efficiency.
• Schedule and confirm daycare appointments, boarding reservations, and grooming services.
• Process payments, invoices, and maintain accurate client and pet records.
• Coordinate with daycare staff to relay client updates, special instructions, and pet needs.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Respond to client questions regarding services, pricing, and policies.
• Support daily administrative tasks, including filing, data entry, and inventory tracking for retail items.

Skills

Verbal & written communication

Multitasking

Reliable & punctual

Customer service mindset

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Superdogs Daycare LLC in Merrimack, NH is seeking a Help Desk Hero to greet clients and their canine companions, manage front desk operations, and assist with scheduling and payments.

This entry-level role offers a fast-paced, pet-friendly environment, with onboarding and POS training provided, and weekend shifts expected. You will coordinate with staff to relay updates and maintain accurate client and pet records.