Receptionist / Front Desk Support

Pet Resort at Greensprings; Williamsburg (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Flexible scheduling

Job summary

Pet Resort at Greensprings is seeking a friendly, organized front desk associate for a busy kennel. You will answer calls, book boarding and daycare, and interact with customers and their pets. You may assist with doggy daycare and perform light housekeeping in a fast-paced environment.

Responsibilities include using the POS system, handling payments, and coordinating with veterinary offices for vaccinations while ensuring excellent customer service. Weekend availability is required.

Qualifications

• Friendly, organized and customer oriented
• Able to multi-task and be highly organized
• Able to use computer software and payment system
• Willing to perform light housekeeping and cleaning
• Able to work weekends and holidays
• Experience with animals is a plus

Responsibilities

• Answer phone calls and book boarding/daycare dates
• Interact with customers and their pets at the front desk
• Call veterinary offices to confirm vaccinations
• Provide information on services (dog walking, bathing, daycare)
• Support with doggy daycare as needed
• Light housekeeping and general lobby maintenance

Skills

Customer service

Friendly demeanor

Organization

Multi-tasking

Computer skills

Cash handling

Tools

Point-of-sale system

Job description

Description

Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.).

Front desk support is highly interactive with dogs and cats, including helping customers drop off and pick up. Light housekeeping is also expected (maintain the lobby, help with laundry, etc.). Support with doggy daycare as needed.

Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift with support in the back kennel.

• Competitive Salary (starting at $15)
• Flexible scheduling for work/ life balance
• Benefits for FT include health care, retirements, PTO, & personal days

We have a great supportive team and are looking to add to our growing needs. If you love working with animals and are customer oriented- this job is for you!

Requirements

• Responsible, friendly and outgoing
• Able to multi-task and be highly organized
• Prioritize customer needs
• Able to use computer software and payment system
• Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning
• Work with many different types of dogs and cats
• Able to work weekends and holidays