Pet-First Veterinary Receptionist – Growth & Balance

Blue Sky Veterinary Clinic; Bend (OR); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Pet discounts

Tuition support program

Referral bonus program

Job summary

Blue Sky Veterinary Clinic in Bend, Oregon, is hiring a Veterinary Receptionist (Client Service Representative) to greet clients, manage appointments, and coordinate hospital communications. You will help maintain records, educate clients on services, and support the medical team while delivering an exceptional client experience.

The role requires prior veterinary front-doffice experience (preferred), strong communication, and a collaborative, compassionate approach.

Qualifications

• Previous experience in a veterinary clinic, boarding facility, or humane society preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Positive attitude and team-first mentality.
• Compassion for patients, clients, and coworkers.
• Confidence working in a fast-paced veterinary environment.
• Desire to continue learning and growing professionally.

Responsibilities

• Welcome clients and patients with professionalism and compassion.
• Answer multi-line phones and respond to client inquiries.
• Schedule appointments and coordinate daily hospital communications.
• Process payments and maintain accurate client and patient records.
• Educate clients on hospital services and preventive care recommendations.
• Maintain an organized, welcoming reception area.
• Support veterinarians and the medical team through effective communication and coordination.
• Help create an exceptional experience for every client and patient.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Compassion

Multitasking

Job description

Blue Sky Veterinary Clinic in Bend, Oregon, is hiring a Veterinary Receptionist (Client Service Representative) to greet clients, manage appointments, and coordinate hospital communications. You will help maintain records, educate clients on services, and support the medical team while delivering an exceptional client experience.

The role requires prior veterinary front-doffice experience (preferred), strong communication, and a collaborative, compassionate approach.