Pet-First Store Shift Supervisor

Pet Supplies Plus; Phoenix (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Career growth

Job summary

Pet Supplies Plus in Phoenix, AZ is seeking a Store Shift Supervisor to lead the team during shifts and ensure an exceptional neighborly experience. You will oversee daily operations, supervise staff, handle customer needs, and keep the store running smoothly with a focus on pet-friendly service.

Ideal candidates bring 2+ years in retail, strong sales and people skills, and the ability to lift up to 65 lbs. Join a community-focused team and contribute to a positive, fast-paced environment.

Qualifications

• 2+ years of retail experience
• Strong customer service and sales skills
• Basic proficiency with Microsoft Office or similar tools
• Ability to stand, bend, stoop, twist, and move for extended periods
• Ability to lift up to 65 lbs
• Reliable transportation and flexible schedules (evenings, weekends, holidays)
• Must be 18+ years old

Responsibilities

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch
• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience
• Support daily operations and help ensure a smooth, efficient shift
• Assign tasks and help team members manage priorities and time
• Assist customers with product selection and provide recommendations
• Process transactions, support the register, and handle returns or issues
• Place and manage special orders and online order fulfillment
• Reconcile cash drawers and complete end-of-day procedures
• Maintain a clean, safe, and organized store environment
• Step in to support the team wherever needed during busy periods

Skills

Customer service

Leadership

Sales

Organization

Tools

Microsoft Office

Job description

Pet Supplies Plus in Phoenix, AZ is seeking a Store Shift Supervisor to lead the team during shifts and ensure an exceptional neighborly experience. You will oversee daily operations, supervise staff, handle customer needs, and keep the store running smoothly with a focus on pet-friendly service.

Ideal candidates bring 2+ years in retail, strong sales and people skills, and the ability to lift up to 65 lbs. Join a community-focused team and contribute to a positive, fast-paced environment.