Pet-First Store Shift Leader

Velocity Staffing; Friendswood (TX); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Be part of a neighborly, community-?or

Career Growth & Advancement Opportunit

Competitive Pay

Pet-First, People-First Environment

Employee discounts

Training & development

Job summary

Velocity Staffing Store is seeking a Store Shift Supervisor in Friendswood, TX. You will lead a neighborly team, deliver outstanding service, and keep daily operations running smoothly.

You’ll manage team tasks, assist customers, process transactions, and support online orders while maintaining a clean, safe store environment. This role requires 2+ years of retail experience and a hands-on, flexible leader who loves pets and people.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods of time.
• Ability to lift up to 65 lbs.
• Ability to climb ladders and perform physical store tasks.
• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays).
• Must be 18+ years old.

Responsibilities

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch.
• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience.
• Support daily operations and help ensure a smooth, efficient shift.
• Assign tasks and help team members manage priorities and time.
• Assist customers with product selection and provide recommendations.
• Process transactions, support the register, and handle returns or issues.
• Place and manage special orders and online order fulfillment.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Step in to support the team wherever needed during busy periods.

Skills

Customer service

Communication skills

Team leadership

Multitasking

Tools

Microsoft Office

Job description

Velocity Staffing Store is seeking a Store Shift Supervisor in Friendswood, TX. You will lead a neighborly team, deliver outstanding service, and keep daily operations running smoothly.

You’ll manage team tasks, assist customers, process transactions, and support online orders while maintaining a clean, safe store environment. This role requires 2+ years of retail experience and a hands-on, flexible leader who loves pets and people.