Pet-First Store Shift Lead — Customer Focus & Growth

Pet Supplies Plus; Waxahachie (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career Growth & Advancement Opportunities

401(k) matching

Employee discounts

Competitive Pay

Job summary

Pet Supplies Plus in Waxahachie, Texas is looking for a Store Shift Supervisor who is passionately engaged in providing exceptional service. This role involves leading the team to ensure every customer has a wonderful experience while managing store operations and duties effectively.

With over 2 years of retail experience required, candidates should be strong in communication, customer service, and team leadership. This position values hands-on leadership and a love for pets, in a friendly neighborhood store environment.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to work flexible schedules (evenings, weekends, holidays).
• Must be 18+ years old.

Responsibilities

• Deliver exceptional neighborly service.
• Support daily operations and ensure a smooth shift.
• Assign tasks to team members during shifts.
• Assist customers with product selection.
• Reconcile cash drawers and complete end-of-day procedures.

Skills

Customer service

Communication skills

Retail experience

Organizational skills

Team leadership

Education

Retail experience

Tools

Microsoft Office

Job description

Pet Supplies Plus in Waxahachie, Texas is looking for a Store Shift Supervisor who is passionately engaged in providing exceptional service. This role involves leading the team to ensure every customer has a wonderful experience while managing store operations and duties effectively.

With over 2 years of retail experience required, candidates should be strong in communication, customer service, and team leadership. This position values hands-on leadership and a love for pets, in a friendly neighborhood store environment.