Pet-First Shift Supervisor: Lead a Neighborly Team

Pet Supplies Plus 247; West Bend (WI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Community team

Career growth

Competitive pay

Pet-first culture

Job summary

Pet Supplies Plus 247 in the United States is seeking a Store Shift Supervisor who loves pets and leading a team. You will guide staff during your shift, ensure a friendly, neighborly store experience, and keep daily operations running smoothly.

Responsibilities include helping customers select products, processing transactions, managing priorities, coordinating tasks, and maintaining a clean, safe store environment. Flexible scheduling, weekends, and holidays may be required.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods of time.
• Ability to lift up to 65 lbs.
• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays).
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner.

Responsibilities

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch.
• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience.
• Support daily operations and help ensure a smooth, efficient shift.
• Assign tasks and help team members manage priorities and time.
• Assist customers with product selection and provide recommendations.
• Process transactions, support the register, and handle returns or issues.
• Place and manage special orders and online order fulfillment.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Step in to support the team wherever needed during busy periods.

Skills

Leadership

Customer service

Communication

Time management

Teamwork

Sales

Tools

Microsoft Office

Job description

Pet Supplies Plus 247 in the United States is seeking a Store Shift Supervisor who loves pets and leading a team. You will guide staff during your shift, ensure a friendly, neighborly store experience, and keep daily operations running smoothly.

Responsibilities include helping customers select products, processing transactions, managing priorities, coordinating tasks, and maintaining a clean, safe store environment. Flexible scheduling, weekends, and holidays may be required.