Pet-First Store Shift Lead

Pet Supplies Plus 4007; Hamilton (OH); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Be part of a neighborly, community‑foc

Career Growth & Advancement Opportuni

Competitive Pay

Pet-First, People-First Environment

Job summary

Pet Supplies Plus 4007 is seeking a Store Shift Supervisor who leads a friendly, neighborly team and ensures smooth daily operations. You will guide staff during shifts, provide exceptional service, and help customers select products for their pets.

The role emphasizes hands-on leadership, strong communication, and multitasking in a fast-paced retail environment. You will manage tasks, support the register, handle orders, and maintain store standards while promoting a pet-first, people-first

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist and move for extended periods.
• Must be 18+ years old and able to meet local franchise hiring requirements.

Responsibilities

• Lead the team during your shift to ensure a neighborly experience for every customer.
• Assist customers with product selection and recommendations.
• Process transactions, help at the register, and handle returns or issues.
• Support daily operations and manage shift priorities and time.
• Place and manage special orders and online order fulfillment.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Step in to support the team during busy periods.

Skills

Hands-on leadership

Customer service

Communication skills

Multi-tasking

Team-oriented

Tools

Microsoft Office

Job description

Pet Supplies Plus 4007 is seeking a Store Shift Supervisor who leads a friendly, neighborly team and ensures smooth daily operations. You will guide staff during shifts, provide exceptional service, and help customers select products for their pets.

The role emphasizes hands-on leadership, strong communication, and multitasking in a fast-paced retail environment. You will manage tasks, support the register, handle orders, and maintain store standards while promoting a pet-first, people-first