Pet-First Front Desk Specialist (Part-Time)

Willowrun Veterinary Hospital; Smithfield (NC); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Job summary

Willowrun Veterinary Hospital in Smithfield, North Carolina is seeking a part-time front-desk receptionist to be the first point of contact for our veterinary clients, setting the tone for their visit.

Must have previous experience as a veterinary receptionist or medical office assistant, strong organizational and multitasking skills, and the ability to stay calm, professional, and friendly in a fast-paced environment.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant is required.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Job description

Willowrun Veterinary Hospital in Smithfield, North Carolina is seeking a part-time front-desk receptionist to be the first point of contact for our veterinary clients, setting the tone for their visit.

Must have previous experience as a veterinary receptionist or medical office assistant, strong organizational and multitasking skills, and the ability to stay calm, professional, and friendly in a fast-paced environment.