Pet Care Sales Leader & Team Mentor

Petco; Riverside (CA); Vor Ort; USD 23.000 - 34.000; Vollzeit

Zusammenfassung

Petco is seeking a Senior Sales Associate to deliver exceptional customer experiences on the sales floor of a Pet Care Center. You will mentor junior staff, support store operations, and help ensure products and services meet pet parents’ needs with empathy and accuracy.

The role emphasizes pet-first customer care, teamwork, and a welcoming environment while you assist with merchandising, inventory, and opening/closing procedures as assigned.

Qualifikationen

• Minimum 1 year of retail experience, preferably in specialty retail.
• Passion for animals and pet care knowledge preferred.
• Strong communication and customer service skills.
• Ability to multitask and thrive in a fast-paced environment.
• Excellent problem-solving and professionalism handling concerns.
• Basic math skills and cash handling experience.

Aufgaben

• Deliver consistent, knowledgeable, and compassionate service to customers.
• Assist customers with product selection and services on the sales floor.
• Process sales, returns, and exchanges accurately.
• Support merchandising, checkout operations, and store cleanliness.
• Mentor and assist new associates and act as floor leader when needed.
• Help resolve customer concerns and escalate issues appropriately.

Kenntnisse

Retail experience

Pet care knowledge

Communication skills

Multitasking

Problem solving

Cash handling

Jobbeschreibung

Petco is seeking a Senior Sales Associate to deliver exceptional customer experiences on the sales floor of a Pet Care Center. You will mentor junior staff, support store operations, and help ensure products and services meet pet parents’ needs with empathy and accuracy.

The role emphasizes pet-first customer care, teamwork, and a welcoming environment while you assist with merchandising, inventory, and opening/closing procedures as assigned.