Pet Care Sales Leader & Mentor

Petco; Harker Heights (TX); On-site; USD 17,000 - 19,000; Full time

Job summary

Petco in the United States is seeking a Senior Sales Associate to deliver friendly, knowledgeable service on the Pet Care Center floor. You will mentor newer team members, assist with operations, and help customers find the best products and services for their pets.

We’re looking for at least 1 year of retail experience, a passion for animals, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Assist with opening and closing procedures and store leadership tasks.
• Handle cashiering and POS transactions.
• Maintain cleanliness and merchandising on the sales floor.

Skills

Retail experience

Customer service

Communication skills

Multitasking

Problem solving

Cash handling

Pet knowledge

Job description

Petco in the United States is seeking a Senior Sales Associate to deliver friendly, knowledgeable service on the Pet Care Center floor. You will mentor newer team members, assist with operations, and help customers find the best products and services for their pets.

We’re looking for at least 1 year of retail experience, a passion for animals, strong communication skills, and the ability to multitask in a fast-paced environment.