Pet Care Sales Leader: Mentor & Service Expert

PETCO Animal Supplies Stores, Inc.; Los Angeles (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

Petco Animal Supplies, Inc. is hiring for a Senior Sales Associate role in a Pet Care Center retail environment. You will mentor colleagues, support store operations, and deliver knowledgeable, compassionate service rooted in a passion for pets.

The role demands 1+ years of retail experience, preferably in a specialty setting, with strong communication and cash-handling abilities. You will assist leadership, stock shelves, and help customers find products and services that fit their needs.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Support a safe, clean, and welcoming environment for pets, pet parents, and partners.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Lead by example by demonstrating strong selling behaviors and exceptional customer service.
• Mentor and support new and junior associates, reinforcing best practices and store standards.

Skills

Retail experience

Customer service

Cash handling

Communication skills

Job description

Petco Animal Supplies, Inc. is hiring for a Senior Sales Associate role in a Pet Care Center retail environment. You will mentor colleagues, support store operations, and deliver knowledgeable, compassionate service rooted in a passion for pets.

The role demands 1+ years of retail experience, preferably in a specialty setting, with strong communication and cash-handling abilities. You will assist leadership, stock shelves, and help customers find products and services that fit their needs.