Pet Care Lead: Open/Close, Train & Delight Customers

Petco; La Habra (CA); On-site; USD 26,000 - 40,000; Full time

Job summary

Petco in La Habra, CA seeks a Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe environment for pets and associates. You will supervise partners, open and close the store, and act as the leadership point when management isn’t present, delivering a great in‑store experience and driving store performance.

Responsibilities include merchandising, cash handling, inventory checks, and executing promotions while maintaining high standards of cleanliness and

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Open and close the store and manage cash handling.
• Supervise partners and deliver friendly, knowledgeable service.
• Assist with training and reinforce best practices on the sales floor.
• Maintain a clean, organized, and visually appealing store.
• Support store operations and promotions to meet goals.

Skills

Retail leadership

Communication

Customer service

Multitasking

Cash handling

Job description

Petco in La Habra, CA seeks a Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe environment for pets and associates. You will supervise partners, open and close the store, and act as the leadership point when management isn’t present, delivering a great in‑store experience and driving store performance.

Responsibilities include merchandising, cash handling, inventory checks, and executing promotions while maintaining high standards of cleanliness and